Communication Part I
Part 1: Communicating with Patients
Summary
‘What we’ve got here is... failure to communicate ...’ Strother Martin in the film Cool Hand Luke, 1967
The goal of communication is to convey information. Everyone communicates, but not all communication is successful. What is thought, may not be said. What is said may not be heard, what is heard may not be understood and what is understood may not be done.
There are many reasons for conveying information. Among them: to add to knowledge of a subject; to motivate someone to act; to exchange ideas; to express emotions. All these come into play in an intensive care unit (ICU). The ultimate goal of communication in the ICU is to improve patient outcomes and quality of care.
General Information
Enrolled trainees 1042
Open 03.06.2019
Available for ESICM members
Student effort 1
Last Updated March 21, 2024
Intended Learning Outcomes
After studying this module on Communicating with Patients, you should be able to:
- Describe an appropriate approach to communicating with the conscious and unsconscious patient
- Discuss how to deal with communication barriers
- Describe the process of correctly obtaining informed consent from an ICU patient
Relevant competencies in CoBaTrICE
- 7.1 Comfort and recovery: Identifies and attempts to minimise the physical and psychosocial consequences of critical illness for patients and families
- 12.1 Professionalism: Communicates effectively with patients and relatives
- 12.4 Professionalism: Involves patients (or their surrogates if applicable) in decisions about care and treatment
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